When you purchase two or more prints from me (any size), you will receive 15% off the total cost of those items. This discount also applies to Atlanta postcard sets. You can mix and match items to receive this discount. Discount applied automatically.
Free Domestic Shipping
Domestic shipping is free on orders with the below exception.* We use USPS First Class mail which typically arrives in 3-5 business days.
*Some custom original paintings are too large to be included in the free shipping offer. Charges can be estimated before beginning the process upon request.
USPS and UPS options are available for shipping internationally and the exact charge to the customer will be calculated at checkout. If you have a question or a special shipping request, please contact me.
Custom orders in the greater Atlanta area will receive free delivery. I would rather bring it safely to you if I can. I am happy to coordinate a time for a no contact porch drop or another method you prefer.
Lead time and Custom Orders
Most orders ship within one to three days. Custom orders typically take up to one month, but may be completed in as little as two weeks depending on a few things: (1) The time of year the order is placed. For reference, the last quarter of the year - October, November, and December - is my busiest time of year (2) The number of custom orders I currently have in the works and how many orders are ahead of yours.
I will do my best to get a custom order done in a time frame that works for you! If I don't think I can get it done by the date you've specified, I will let you know up front before you pay anything or we start the process. Because I want to make sure you love your custom order, we may also go through one or more back and forth conversations regarding edits. Edits happen when I send you a photo of a small painting I've completed in order to show you my plan for the painting. At this point, you may request a change of color or other element. I will re-do the painting and send a photo of the new plan to you. Depending on how long it takes to receive your approval, the completion may be delayed. If you ever have questions about the delivery time or want to make sure it arrives by a certain date, please let me know.
Please note that custom orders are not eligible for return or exchange.
I want customers to LOVE their pieces, so I am always happy to accept returns and exchanges. As long as items are returned undamaged and in the condition which they left my studio, you will receive a full refund. You will be responsible for return shipping. If you prefer to exchange the item you purchased with another item from my shop, I will be happy to exchange it for an available item of equal cost or apply the amount you paid to another order.
Custom orders are not eligible for returns or exchanges as they are pre approved by you before receipt.